Our Team

At Ultimate Imaging, our diverse leadership and employees are skilled in many areas — that’s how we’re able to bring you such a wealth of services. While we’re focused on making sure each and every order that goes out is top quality, if we didn’t lighten the mood from time to time, we wouldn’t be the strong team that we are.

Bill Totah, Owner/President
Bill has worked in many facets of the printing industry his entire adult life. From selling printing directly to selling print engines, this valuable experience gave him the necessary background to start Ultimate Imaging. He serves as the defacto General Manager of Ultimate Imaging. He holds a BBA in Business Analysis and Research from Texas A&M University. A Texas native, he has lived and worked in Texas his entire life. In his off time he likes to cook, fish, hunt, and weight train. Bill has been married for 27 years to fellow co-owner Gina, is the proud father of two daughters, Michelle and Rachel. Bill is an obsessive Texas Aggie football fan, living and breathing all things Aggie.

Gina Totah, Owner/Office Manager
As bookkeeper and office manager, Gina is truly the heart of the company. She is very active with Gold Ribbon Rescue, an organization a that serves to shelter, rehabilitate and place Golden Retrievers in permanent homes. She is also a Texas A&M graduate.

Caroline King, Account Manager/Graphic Designer
This East Coast native specializes in brand identity and print design. Along with her passion for design, she enjoys knitting, cheering on the Washington Capitals, and discovering new podcasts. She received her BFA in Graphic Design from the University of Maryland, Baltimore County and moved cross country shortly after graduation. You can spot this creative thinker at local art and AIGA events in the Austin design community.

Jackson Baugh, Account Manager/Graphic Designer
Began his professional career creating posters, t-shirt designs & album artwork for area bands while attending Southwest Texas State University (Texas State University) where he received a BFA in Studio Art. Encouraged by his Graphic Design & Typography professors, he took an intro to computer design class being offered by SWT’s newly formed Communications Design program (circa 1993). This introduction to a couple of new computer design applications (Photoshop & Illustrator) would start a lifelong fascination with digital design & printing. 20 years later, his fascination has lead him to many areas of the commercial design & printing industries. His knowledge of both conceptual design & hands-on operations working in print shops, e-commerce, education, and large format/fine art printing, has given him a reputation as being a jack of all trades. He also enjoys painting, surfing, playing music, and when not at the office, can usually be found immersed in DIY projects around his house.

Jordan Walkowski, Account Manager/Graphic Designer
Jordan comes from the “Land of Enchantment” to the west, New Mexico. She spent the last three years as the Head of Marketing and Graphic Design for a local business in Albuquerque, but decided Austin was where she needed to be! She has a passion for the creative process and when someone asks her to help with design she is excited to be the one doing it! Beyond her love for marketing and graphics, she likes to read as often as she can, is an avid runner, and obsessive soccer and basketball enthusiast. She’s also been known to root on her alma mater, The University of New Mexico Lobos, although she doesn’t like to admit it lately. She loves to eat out, try new foods, and travel internationally. Her Bernese Mountain Dog, Baylee, is her biggest fan, literally!

Daniel Lugo IV, Production Manager/Color Key Operator
Daniel has been in the printing industry for over 23 years. A Jack of all trades,  he’s held every position from delivery driver to owner and everything in between. Daniel was born and raised here in Austin and is a 4th generation Austinite.  On the weekends he can be found at a local soccer fields watching his 3 daughters play.

Roy Montez, Black/White Key Operator
Roy is an experienced key-operator who likes to kick back with a beer and his dog, Noodles, after a hard day’s work. What more would you expect from a native Austinite? He also enjoys spending time with his grandkids.

Yolanda Salazar, Bindery
Yolanda, aka “Yo”, has a great laugh that comes through even when she’s dexterously tabbing, folding and shrinkwrapping.